Club Warner

Club Warner is Warner Hotels' loyalty programme. Membership status is based on the number of eligible nights stayed during a rolling 18-month period.

There are three membership levels:

• Silver: 2-7 eligible nights
• Gold: 8-13 eligible nights
• Platinum: 14 or more eligible nights

Members may receive discounts on eligible spend during their stay, with discount levels varying by membership tier. Eligible spend and exclusions may vary by hotel.

Eligible nights are only added after an eligible stay has been completed and are normally added automatically within 7 days of departure.

• Silver: 5% discount on eligible spend
• Gold: 10% discount on eligible spend
• Platinum: 15% discount on eligible spend

Eligible spend and exclusions may vary by hotel.

You can register for Club Warner by completing our online registration form. Simply fill in this form here.

You no longer need a separate Club Warner membership card to receive your discount. Your Club Warner membership tier will be displayed on your room key card (Blue Charge Card) when you arrive at the hotel.

Please check that the membership tier shown on your Blue Charge Card is correct when you arrive. If you believe your tier is incorrect, let the reception team know as soon as possible.

To receive your Club Warner discount, you must present your Blue Charge Card each time you make an eligible purchase. If your membership tier is not presented at the point of purchase, the standard rate will be charged and your Club Warner discount will not be applied.

Club Warner discounts cannot be applied retrospectively, so please ensure you show your Blue Charge Card whenever you make an eligible purchase.

Club Warner discounts are available on a range of purchases made during your stay, including spa treatments, beauty products, coffee shop purchases, bar purchases and gift shop items. Eligible spend and exclusions may vary by hotel.

The discount does not apply to tobacco, newspapers, stamps, external excursions, or activities operated by third-party providers. It also cannot be used towards the cost of a break, gift vouchers, or items that are already discounted, such as Happy Hour offers.

To receive your discount, you must present your room key card (Blue Charge Card), which displays your Club Warner membership tier, each time you make an eligible purchase. If your membership tier is not presented at the point of purchase, the standard rate will be charged and the discount cannot be applied retrospectively.

For a full list of exclusions and terms, please see our terms and conditions.

If you're a Club Warner member and need to update your name, telephone number, email address or postal address, please contact our Customer Care team on 0330 100 3354.

Eligible nights are only added after an eligible stay has been completed and are normally added automatically within 7 days of departure.

If you are named on your holiday booking under your own name and postal address then your nights will automatically be applied to your Club Warner membership within 7 days of checking-out.  This applies to bookings of 19 people and under. 

If you were not the lead booker or your booking was for over 20 people, you can manually claim your nights up to 28 days after checking out by completing  this form on our website. You'll just need the group booking reference and your Club Warner membership number. If you need help locating your membership number or accessing your Club Warner membership details, please contact our Customer Care team on 0330 100 3354, who will be happy to help. 

If you made your booking through a third party, for example a coach company, unfortunately we are unable to claim your nights for Club Warner.  

Club Warner has three membership tiers, based on the number of eligible nights stayed during a rolling 18-month period:

• Silver: 2-7 eligible nights
• 5% discount on eligible spend
• Gold: 8-13 eligible nights
• 10% discount on eligible spend
• Platinum: 14 or more eligible nights
• 15% discount on eligible spend

Membership status is based on eligible nights stayed during a rolling 18-month period. Eligible nights are only added after an eligible stay has been completed and are normally added automatically within 7 days of departure.

Club Warner no longer issues membership cards.

If you lose an old Club Warner card, there's no need to replace it. Your membership number and membership tier remain linked to your Club Warner account.

During your stay, your Club Warner membership tier will be displayed on your room key card (Blue Charge Card), which you will receive at check-in.

Please check that the membership tier shown on your Blue Charge Card is correct when you arrive. If you believe your tier is incorrect, let the reception team know as soon as possible.

To receive your Club Warner discount on eligible purchases, you must present your Blue Charge Card at the point of purchase. If your membership tier is not presented, the standard rate will be charged and the discount cannot be applied retrospectively.

Your Club Warner membership number can be found on your room key card (Blue Charge Card) during your stay.

You do not need your membership number to receive your Club Warner discount. Your membership tier will be displayed on your Blue Charge Card and can be used for eligible purchases during your stay.

If you need help locating your membership number or accessing your Club Warner membership details, please contact our Customer Care team on 0330 100 3354, who will be happy to help.